Privacy Policy
At CanPlay Casino, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our website and services in Canada.
1. Information We Collect
We may collect the following types of information:
- Personal details such as name, date of birth, and contact information
- Account registration information
- Payment and transaction details
- Technical data such as IP address, browser type, and device information
- Usage data related to your interaction with our website
2. How We Use Your Information
Your information is used for the following purposes:
- To create and manage your account
- To process deposits and withdrawals
- To provide customer support
- To improve our website and services
- To comply with legal and regulatory requirements
- To send promotional offers (where permitted by law)
3. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance user experience, analyze site performance, and personalize content. You can manage or disable cookies through your browser settings.
4. Data Sharing and Disclosure
We do not sell your personal information. We may share your data with:
- Payment providers and financial institutions
- Identity verification and fraud prevention services
- Regulatory authorities when required by law
- Technology and hosting providers supporting our operations
5. Data Security
CanPlay Casino uses encryption technologies and secure servers to protect your information from unauthorized access, alteration, or disclosure. We apply appropriate administrative, technical, and physical safeguards.
6. Data Retention
We retain your personal information only for as long as necessary to fulfill legal, regulatory, and operational purposes.
7. Your Rights
As a user in Canada, you have the right to:
- Access your personal data
- Request corrections to inaccurate information
- Request deletion where legally permitted
- Withdraw consent for marketing communications
8. Responsible Gaming
We may use personal data to support responsible gaming measures, including self-exclusion, spending limits, and age verification.
9. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices of those third parties.
10. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page with a revised effective date.
11. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact our support team through the website.
